To establish more effective communication, it’s important to determine the efficiency of your listening skills. Think about it. What are the chances that your communication attempts with others will be productive and satisfying if you don’t accurately here and fully understand what the other person is saying?
Most people literally hear words accurately, but often miss the meaning of what is being said. The most common reasons for this problem are 1) thinking about what you want to say next, 2) being preoccupied with another issue or 3) being distracted by feelings toward the person talking and what they are saying.
Learning how to deal with these obstacles so that you can be present to hear the meaning and intentions of communications with others will lead to more appropriate responses, improved conflict resolution and relationship satisfaction.
Rebecca Sperber, M.S., MFT